Plan Your Trip
Book Spa, Excursions, Tours in AdvanceView the many options below and when you are ready to book, you can email vacation planning specialist Ricardo Fournier directly at prequena@hrhrivieramaya.com for advance reservations. You may also call the hotel direct at +52-984-875-1199 Ext. 4444.
Note – dinner reservations are made separately when you arrive at the resort.
TOURS
Luxury Sunset Sailing
Available daily except Sundays$150 Resort Credits per person | Service Fee $37.50 USD | Pick up at 16:50 at Hacienda Lobby- Return at 20:30 at Hacienda LobbyIncludes: roundtrip transportation, sailing on a catamaran, drinks and snacks.this tour is for adults and kids older than 10 years oldIt could be private if you have at least 30 people going or pay the rate for 30, we can fit up to 40 people depending on availability
Boogie Surf Dolphin Ride
Available Everyday$129 Resort Credits per person | Service Fee $32.25 USD- (8:30am, 10:00am, 11:30am, 1:00pm, 2:30pm o 4pm) Low season schedule(8:30am, 2:30pm o 4pm) High season schedule- Minimum high to do the foot push is 1 meter tallRound trip transfer is available $12.00 USD per person (Must be paid in dolphin park) **Transfer not included, to be paid at the Delphinus Park**Maximum capacity of 10 people per shift/sessionActivity lasts 30 minutes in the water + 15 minutes of explanation
Supreme Delphinus Experience
Available Everyday $129 Resort Credits per person | Service Fee $32.25 USD + 40USD Room Charge per person- (8:30am, 10:00am, 11:30am, 1:00pm, 2:30pm o 4pm)- The program allows four people to openly enjoy interactive activities with the dolphins including one snorkeling activity, Minimum high to do the foot push is 1 meter tall**Transfer not included, to be paid at the Delphinus Park
**Private activity from 4 to 6 guestsActivity lasts 45 minutes in the water + 15 minutes of explanation
Couples Dream Swim
Available Everyday – $399 Resort Credits per couple | Service Fee $99.75 USD – (8:30am, 10:00am, 11:30am, 1:00pm, 2:30pm or 4pm)
This program is gets booked up quickly please let me know your first and second choice of schedule
Enjoy the entertaining and educational activities included in this program, Minimum high to do the foot push is 1 meter tall
**Transfer not included, to be paid at the Delphinus Park
service for two persons and one dolphinActivity lasts 45 minutes in the water + 15 minutes of explanation
The One
**Transfer not included, to be paid at the Delphinus Park
service for one person and one dolphinActivity lasts 45 minutes in the water + 15 minutes of explanationPick ups for activities with the dolphins are one hour and 10 minutes before the activity starts (all the schedules could change depending on the season).
HARD ROCK YALKU XTREME
Available Monday to Saturday$116 Resort Credits | Service Fee $29 USD Adult $79 Resort Credits | Service Fee $19.75 USD Minor (5-11 years old)Pick up 8:20am lobby hacienda, Return around 3:00pmIncludes: Zip lines circuit (70 feet) Rappel (70 feet) and Ocean Inlet.Round trip, tour guide, entrance, equipment, lunch, soft drinks.(weight limit is 300lbs)This tour is operated in vans for up to 12 guests and one guide each.
Hard Rock Yalku Xtreme Add On, to be done on the same day:
Yalku Add On
Available Monday to Saturday$49 USD Per person Double ATV$59 USD Per person Single ATV(not available paying with the Resort Credits)Return around 5:30pmThis tour is operated in vans for up to 12 guests and one guide each.Includes: driving the ATV, swimming in a cenote(minimum age to drive is 16 years old, minimum age to attend is 8 years old)
Mayan XTreme
Available Monday to Saturday
$99 Resort Credits | Service Fee $24.75 USD Adult $69 Resort Credits | Service Fee $17.25 USD Minor (5-11 years old)pick up 8:20am return around 2:30pmIncludes: Zip Lines circuit(70 feet), Rappel (70 feet), snorkeling in a cave (cenote)Round trip, tour guide, entrance, equipment, lunch, soft drinks.(weight limit for ziplines is 300lbs)
Tankah Tour
Available on Wednesday and Sunday$165 Resort Credits per person | Service Fee $41.25 USDPick up: 10:30 am Hacienda LobbyReturn: 5:00 pm Hacienda LobbyIncludes: roundtrip transportation, two ziplines over the water, three cenotes where you can swim, kayak, food and drinks, weight limit is 551 pounds (250 kg) waist must be less than 43in (110cm).
Cenote and Mystical Underground River
Available on Wednesdays & Saturdays$140 Resort Credits per person | Service Fee $35.00 USDPick up at 8:45am at Hacienda LobbyThis tour is operated in vans for up to 12 guests and one guide each.Includes: visit a cenote, swimming in a cave with a light, guide and roundtrip transportation.this tour is for kids older than 8 years old, hiking skills are necessary.
RC Extreme Canopy
Available daily99 Resort Credits per person | Service fee $24.75 USDIncludes: Round trip transportation, 12 zip line circuit (the highest is 80 feet), swim in a cenote, equipment (weight limit for ziplines is 245 pounds, minimum age is 3 years old)pick ups: 9:05am, 10:35am or 12:05pm(schedules may change according to the season)Add ons to the Extreme Canopy available, to be done on the same day:
Off Road Challenge
Extreme canopy + Activity 2: 7 Aerial Bridges (skywalk) and Polaris RZR buggy (jungle circuit) or ATV+ $56 USD per person charge to the room (Resort Credits do not apply)(weight limit for ziplines is 245lbs, minimum age is 8 years old) Pick ups: 9:05am, 10:35am, 12:05pm
Gimme All Challenge
Extreme canopy + Activity 4: Aerial bridges (skywalk), bungee swing, Tarzania (zipline Rollercoaster), 2 Monster zip lines (superflight), RZR buggy or ATV (polaris), adventure center: climbing wall/step up/slack lines, swim in 2 cenotes.+$100 USD per person charge to the room (Resort Credits do not apply) (weight limit for ziplines is 245lbs, minumum age is 8 years old)Pick up: 7:35am
Tulum Express
Available Saturdays
$110 Resort Credit per person | Service Fee $27.5 USDPick up 9:30 am Hacienda LobbyReturn: 2:00 pm Hacienda LobbyIncludes: roundtrip transportation, entrance fee and guided tour to the ruins
Tulum & Cenote
Available Tuesdays$140 Resort credit per person | Service fee $35 USDPick up: 9:30 AM Hacienda LobbyReturn: 3:00 PM Hacienda LobbyIncludes: roundtrip transportation, entrance fee, guided tour to the ruins and swimming in a cenoteEk Balam & CenoteAvailable Tuesdays$199 Resort credit per person | Service fee $49.75 USDPick up: 8:30 AM Hacienda LobbyReturn: 8:30 PM Hacienda LobbyIncludes: roundtrip transportation, entrance fee, guided tour to the ruins, swimming in a cenote, buffet meal without drinks, lifesavers available for rental
Chichen Itza
Available on Monday, Wednesday, Thursday, Friday & Sunday$199 Resort Credit per person | Service Fee $49.75 USDPick up: 8:40 am Hacienda LobbyReturn: around 7:30 pm Hacienda LobbyIncludes: roundtrip transportation, entrance fee, guided tour to the ruins, swimming in a cenote and buffet meal without drinks
Coba & Tulum
Available Thursdays$175 Resort Credits per person | Service Fee $43.75 USDPick up: 9:00 am Hacienda LobbyReturn: 6:00 pm Hacienda LobbyIncludes: roundtrip transportation, entrance fee to two ruins, guided tour and buffet meal without drinksTulum Shopping TourAvailable Everyday$110 Resort Credit per person | Service Fee $27.5 USDPick up 9:00 am Hacienda LobbyReturn: 3:00 pm Hacienda LobbyIncludes: 45min to shop in a jewelry, 45 min to shop on a mexican liquor store, roundtrip transportation, entrance fee to the ruins, Subway sandwich (does not include tour guide).
Garrafon Rock Pass Premium VIP
Available from Monday to Friday$144 Resort Credits | Service Fee $36 USDPick up 7:15am, Return 9:00pmDoes not include pier tax $12USD**Transfer not included** Round trip transfer is available $15.00 USD per person (Must be paid at Aquatours Marine Check in)Dinner Galeón Columbus (Steak) Daily available$89 Resort Credits | Service Fee $22.25 USDPick up 3:15 or 6:15 depending on dateDoes not include pier tax $12USD**Transfer not included** Round trip transfer is available $15.00 USD per person (Must be paid at Aquatours Marine Check in)
We can also book you for tours that do not apply paying with resort credits:
Wave runners, Jet ski, Xcaret, Xelha, Islands, ATV, Diving, Parasail, Fishing, snorkel in the reef, Xplor, Catamarans, Horseback Ridding, Camel Ride, Polaris, Coco Bongo and more…
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Rock Spa
Rock Spa is daily open from 09:00 am until 19:00 hours. Only + 18 years old adults are allowed at Rock Spa Riviera Maya.
Click here to see menu with descriptions
If any guest has any medical conditions, pregnant or suffer from any disease, disorder, dizziness, circulatory problems, asthma, uses weelchair or have undergone a recent surgery, please inform us of the details, a health questionnaire will be required to fill out and some services have specific restrictions.
We recommend to arrive 1 hour before at the spa to enjoy included hydrotherapy or at least 20 minutes before for the check in.
Please, in order to make reservations in advance, would you be so kind to write your preferences:
1. Full Name
2. Service that you like (ex. relaxing massage 50 Min)
3. Date (ex. Nov 20)
4. Time ( ex. 10:00 am)
5. Therapist / Male or Female
POSH Beauty
The Posh Beauty Salon is daily open from 09:00 am until 19:00 hours. Please click here for the Salon Price List, the POSH TRENDY SERVICES (right side, braids and barber shop) are not available paying with the Resort Credits, the POSH ELEMENTAL SERVICES (left side not considering braids and barber) can be booked and paid with the Resort Credits.**Note: Services for adults in Heaven Side and for minors in Hacienda Side
Romantic Dinners
Click here to see menu (please let me know if any special requests or allergies)
– Romantic dinner at the beach moët brut 7:00pm or 9:00pm 425 Resort Credits $106.25USD Service Fee per couple
– Romantic dinner at the beach moët rose 7:00pm or 9:00pm 500 Resort Credits $125USD Service Fee per couple
Chef´s Dinner
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Beach Balinese Beds Package
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Tequila Tasting
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Wine Tasting
Woodward
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Golf
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No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Sample tours and pricing. All items on flyer vary per property and are subject to change without prior notice.
*A service fee of 25% will be applied to all Resort Credit purchases.